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All Information Services, Inc. (AIS)

AIS is a full-service technology solutions firm, providing industry-leading IT solutions, services, and support. Our company was founded in 2002 to make it easier for companies of all sizes to access the right IT expertise needed to manage the digital systems that drive today’s business operations.

That remains our mission today. Whether deploying an AIS solution, partnering with us for project-based IT support or taking advantage of our team for ongoing system maintenance, we’re committed to your success.

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Getting Started with AIS

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AIS Project Management Approach, Methodology, and Structure

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Each client relationship and arrangement is unique based upon the type of service delivery that is required of AIS.

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Procedure: Support request is received. Client information is identified. Help Desk ticket is created.

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Account Executive
Responsible for ensuring that our clients and prospect's teams are aware of the capabilities of AIS and building relationships with those teams for AIS.

AV Installer
Experienced AV Installers interested in joining an IT Managed Services team to gain experience working with server/network/cloud infrastructure.

Data Cabling Technician
Experienced Data Cabling Technicians interested in joining an IT Managed Services team to gain experience working with server/network/cloud infrastructure.

Full Stack Developer
Experienced Full Stack Developer interested in leveraging open-source vulnerability monitoring and management available to small/medium-sized organizations

Low Voltage Wiring Installer
Experienced Low Voltage Wiring Installers interested in joining an IT Managed Services team to gain experience working with server/network/cloud infrastructure.

PHP Developer
Experienced PHP Developer interested in leveraging open-source vulnerability monitoring and management available to small/medium-sized organizations

Principal Consultant
Responsible for evaluating assigned Client IT needs and opportunities, identifying potential IT environment efficiency and risk improvement

Senior Network Engineer
Experienced leader in networking technology across multiple hardware vendors.

Service Desk Tier One
Exceptional customer service through frontline technical support for end-users.
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AIS VoIP Admin Documentation

By Jeff Pieta | Friday, April 16, 2021

Change the system initial menu

Please contact AIS Support for assistance with IVR (initial menu) changes.

Re-record system recordings

Dial the specified feature code for the desired system recording from any handset
Enter the password, if required, followed by ‘'#’’ (the system will prompt for the password to be entered if one has been set)
You will hear a beep and then the existing system recording will play
To listen to the recording again, press ‘‘1’’
To re-record the recording, press ‘'*’’
After the beep, speak the new version of the recording
Press ‘'#’’ to end the recording
To listen to the new recording, press ‘‘1’’
To re-record the recording, press ‘'*’’
Hang up when you are satisfied with the way the new recording sounds

Last modified April 16, 2021

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