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About AIS

All Information Services, Inc. (AIS)

AIS is a full-service technology solutions firm, providing industry-leading IT solutions, services, and support. Our company was founded in 2002 to make it easier for companies of all sizes to access the right IT expertise needed to manage the digital systems that drive today’s business operations.

That remains our mission today. Whether deploying an AIS solution, partnering with us for project-based IT support or taking advantage of our team for ongoing system maintenance, we’re committed to your success.

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Why Partner with AIS?

Getting Started with AIS

Service Delivery
Service Methodology, Project Management Process, and Consulting capabilities

Project Management
AIS Project Management Approach, Methodology, and Structure

Support Structure
Key roles involved in providing consistent managed information technology services

Relationship Management
Each client relationship and arrangement is unique based upon the type of service delivery that is required of AIS.

Service Level Objectives
Service Level Objective AIS Network Operations Center (NOC)

Service Request Escalation Procedure
Procedure: Support request is received. Client information is identified. Help Desk ticket is created.

Solutions

AIS Labs
Office Phone VoIP
NMS Monitoring
SIEM Protection
XDR Threat Detection
AIS Managed Firewall

Managed Services
Helpdesk Services
Endpoint Management
Vendor Management
IT Administrative Services
IT Managed Services

Consulting
IT Project Management
IT Escalation Support
AV Solution Design
IT Strategy & Planning
Network Solution Design

Resources Markets
Use Cases
Posts
Insights
Pricing
FAQs

Careers at AIS

Account Executive
Responsible for ensuring that our clients and prospect's teams are aware of the capabilities of AIS and building relationships with those teams for AIS.

AV Installer
Experienced AV Installers interested in joining an IT Managed Services team to gain experience working with server/network/cloud infrastructure.

Data Cabling Technician
Experienced Data Cabling Technicians interested in joining an IT Managed Services team to gain experience working with server/network/cloud infrastructure.

Full Stack Developer
Experienced Full Stack Developer interested in leveraging open-source vulnerability monitoring and management available to small/medium-sized organizations

Low Voltage Wiring Installer
Experienced Low Voltage Wiring Installers interested in joining an IT Managed Services team to gain experience working with server/network/cloud infrastructure.

PHP Developer
Experienced PHP Developer interested in leveraging open-source vulnerability monitoring and management available to small/medium-sized organizations

Principal Consultant
Responsible for evaluating assigned Client IT needs and opportunities, identifying potential IT environment efficiency and risk improvement

Senior Network Engineer
Experienced leader in networking technology across multiple hardware vendors.

Service Desk Tier One
Exceptional customer service through frontline technical support for end-users.
Careers

Windows Remote Desktop Logon Detection

Remote Desktop account activity events are not easily identifiable using the Event Viewer GUI. When an account remotely connects to a client, a generic successful logon event is created. A custom Query Filter can aid in clarifying the type of logon that was performed. The query below shows logins using Remote Desktop. Remote Desktop activity should be monitored since only certain administrators should be using it, and they should be from a limited set of management workstations. Any Remote Desktop logins outside of expected activity should be investigated.The XPath queries below are used for the Event Viewer’s Custom Views. Event ID 4624 and Event ID 4634 respecively indicate when a user has logged on and logged off with RDP. A LogonType with the value of 10 indicates a Remote Interactive logon.

AIS Managed SIEM

Explore our Solutions

AIS delivers a wide range of technology solutions, managed services, and consulting services that allow businesses to compete in today’s market. Whether deploying AIS solutions or other best-of-breed tools, the experienced, reliable AIS team delivers projects on time while streamlining IT services.

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AIS Labs

AIS offers a variety of technology solutions leveraging enterprise open-source software, developed and maintained by AIS engineers. These include AIS Managed Firewall, NMS, SIEM, and VoIP.

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Managed Services

Partner with our experienced team for peace of mind when it comes to your IT needs. AIS offers proactive, ongoing IT support and maintenance, including regular monitoring, break/fix support, preventive maintenance, software upgrades and more.

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Consulting

Leverage our team of experts for on-demand consulting and project-based support. AIS can advise on and support all of your urgent and critical IT projects, from upgrades and migrations to departmental IT budgets and information security.

AIS offers top-notch security solutions to keep your business safe from potential breaches. Don't leave your data vulnerable - partner with AIS for peace of mind.

Last modified September 14, 2021