Common Helpdesk Needs

List of applications most commonly supported by the AIS Helpdesk

Our Help Desk supports popular applications for:
Desktop Publishing
Graphics
Office Suites
Browsers
Email
Anti-Virus
Word Processing
Database
Domains
PC and Network
Operating Systems
Wireless Device

Other support includes:

  • PC and network troubleshooting
  • Handheld device configuration
  • Popular applications for business
  • Administrative tasks
  • Software installations
  • Virus/spyware removal
  • File/folder restores

Even the little things…

  • Resetting passwords
  • Unlocking accounts
  • Creating user accounts and groups
  • Setting file and folder permissions
Helpdesk Services

Explore our Solutions

AIS delivers a wide range of technology solutions, managed services, and consulting services that allow businesses to compete in today’s market. Whether deploying AIS solutions or other best-of-breed tools, the experienced, reliable AIS team delivers projects on time while streamlining IT services.
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AIS Labs

AIS offers a variety of technology solutions leveraging enterprise open-source software, developed and maintained by AIS engineers. These include AIS Managed Firewall, NMS, SIEM, and VoIP.

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Managed Services

Partner with our experienced team for peace of mind when it comes to your IT needs. AIS offers proactive, ongoing IT support and maintenance, including regular monitoring, break/fix support, preventive maintenance, software upgrades and more.

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Consulting

Leverage our team of experts for on-demand consulting and project-based support. AIS can advise on and support all of your urgent and critical IT projects, from upgrades and migrations to departmental IT budgets and information security.

AIS offers top-notch security solutions to keep your business safe from potential breaches. Don't leave your data vulnerable - partner with AIS for peace of mind.

Last modified September 14, 2021